Core Values & Practice Philosophy
People have always hated going to the dentist, our vision and goal has always been to change that. Going to the dentist doesn’t have to be a negative experience. The entire team at Gold Coast Smiles is dedicated to providing a different kind of dental experience:
The vision we have at Gold Coast Smiles is to change the way that dentistry has been perceived in the past. Our goal as dentists, hygienists, clinical and business team members at Gold Coast Smiles is to provide high quality oral health care to the people living in and around the Long Island & NYC area. With a commitment to clear communication and individualized care, uncompromising safety and exceptional customer service in a comfortable and modern environment, patients can feel confident knowing their unique oral health needs will be addressed.
In short, we want to be the best and provide the best dental experience possible for our patients. We study hard, stay up to date and invest the right amount of time and assets to make sure we stay on top of our field. The entire Gold Coast Smiles team is part of that philosophy. The team knows our underlying mission is to give the best care and customer service possible, no questions asked. We say yes to our patients, we're up to date on the latest procedures and everyone works together as a team to achieve our visionary goals and stay true to our practice philosophy.
Alongside our practice philosophy, the team at Gold Coast Smiles has developed a set of core values that guide our actions. These core values reflect what’s truly important to us as an oral healthcare organization and form the foundation on which we perform work and conduct ourselves. Our core values are the basic elements of how we go about our goals to ensure that this is a practice that patients and top caliber employees want to belong to. These values are more than just a list of words; they are the principles that the team lives by every day. By incorporating these values in our decision making, our actions, and the way we treat patients and one another, they provide consistent service and a high level of dedication to our patients.
Personal Attention
While our growing reputation and proven results with cosmetic, implant & restorative dentistry procedures make Dr. Sami’s services highly sought-after, we focus on engineering our office schedule to keep patient volume lower than most dentists do. This means that each of Dr. Sami’s patients receives his individual undivided attention and nothing but the very best care. At Gold Coast Smiles, patients never feel as though they are being rushed, which makes them feel comfortable asking questions and allows them to participate more fully in their dentistry experience. We find that this not only enhances the level of care, but it also helps our patients to feel much more at ease during their visits.
Relationship Based
We prioritize personalized care, exceptional quality, and building relationships based on mutual trust. We believe in “relationship dentistry.” That means we get to know you first. Then, once we understand you and your unique needs, we perform your dentistry and custom tailor our approach to your overall dental health. Our commitment in serving our patients is to help you make healthy choices that fit with your lifestyle.
Uncompromising Safety
Infection control, sterilization and cleanliness in our office is of the outmost importance to us. To protect our patients and ourselves, we strictly maintain sterilization and cross contamination processes using only the highest hospital grade standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Centers for Disease Control (CDC).
Proactive Prevention
A comprehensive whole body approach to dental care that is based on a proactive approach to prevention. Our clinical team strives to be proactive rather than reactive in their approach to your care and treatment. We look for early signs of problems so we can proactively address them before they become bigger more complex problems, and a bigger expense for you.
Education & Communication
Education is a cornerstone of our practice. Our advice will always be based on your best interests. Our training and technology exist to fulfill the decisions you make regarding what is best for you and your family. To help in your decision-making, we will openly and candidly discuss with you what you can expect from our recommended treatment plan — what’s involved, anticipated results, cost and alternatives. We encourage you to ask questions so you can decide confidently how to proceed.
Outstanding Customer Service
We value our patients highly, and treat you with the utmost respect and care. From your first contact with our office, we work to satisfy or exceed each person’s expectations (even before they become patients). We have designed our practice to make you comfortable, respect your time and privacy, assist in your financial and insurance issues, and deliver outstanding quality of services. We are here for you. Should a dental emergency occur, we make every effort to see and care for you as soon as possible.
Ensuring a warm, caring, friendly & safe environment
We will accommodate any patient who is fearful or anxious about dental treatment and work to make each visit comfortable and even enjoyable. We listen to your concerns and support each patient in overcoming their fear, while letting them maintain control. We make it easy for all our patients to come to our office by building relationships and trust beyond the expected. The design of our office is welcoming and warm. Our team is personable, friendly and understanding. We have created an environment that naturally reflects the style and quality of care we provide.
Unsurpassed Quality & Standards
In order to achieve the best aesthetic and functional results, our doctors maintain vigilant standards. We are highly attuned to the latest technologies, products and procedures and apply everything we've mastered meticulously. Good is simply not good enough when it comes to our patients.
Innovative Technology
In an effort to provide our patients with the most current and revolutionary treatment modalities available, we will continuously invest in and equip our office with latest innovative technology in an ongoing effort to enhance your clinical care and overall comfort. Our continuous investment in modern technology allows us to provide you with oral healthcare that is more precise and accurate in nature, promotes higher levels of safety and comfort, is more efficient and less time consuming and is more cost effective over the long term.
We work hard every day to better ourselves and each member of our Gold Coast Smiles team, so that we can ensure that our patients enjoy the benefits of our philosophy and goals. In contrast to the ever-changing, ever-improving field of cosmetic dentistry, good old hospitality has remained the same for centuries. Your Gold Coast Smiles team members believe in delivering respect and unprecedented service every time you pay us a visit.
We believe it is this Gold Coast Smiles philosophy that will keep you coming back again and again and make you actually ENJOY going to the dentist! There are tens of millions of people in America who dread going to the dentist. Gold Coast Smiles is changing those negative outlooks one by one, patient by patient.
